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VIOLENCE PREVENTION IN EDMONTON, ALBERTA

Professional Excellence.
Personal Peace of Mind.

Empowering safer, happier, and more resilient workplaces.

Build a culture of confidence with training that helps employees stay calm, think clearly, and respond effectively — creating safer interactions, stronger teams, and long-term wellbeing.

Practical awareness. Confident communication. Smart management. Better mental health.
Because when your people feel safe, they perform at their best.

Training = Confident Readiness

When your team feels confident handling conflict, emergencies, or stress, everyone wins — from your customers to your bottom line.

 

Our Personal Safety courses helps you build the mindset, habits, and responses that keep you one step ahead of danger. You’ll learn how to detect early warning signs, manage fear, and make calm, confident decisions when it counts most.

WHY TAKE THIS TRAINING

Because confident teams create safer, stronger workplaces

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  • Reduce incidents and protect your reputation — fewer confrontations, complaints, and bad reviews.

  • Lower stress, injuries, and sick time — improve mental resilience and overall wellbeing.

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  • Strengthen morale and retention — employees who feel safe and supported perform at their best.

  • Boost staff confidence and professionalism — empower your team to stay calm, clear, and in control.

  • Build trust with customers and the community — create safer, more positive interactions every day.

Training Courses

Together, MindShield, TalkSafe, and CrisisReady form a complete personal safety system — TalkSafe helps us navigate difficult conversations, CrisisReady prepares us to manage situations that escalate to a dangerous level, and MindShield equips us to prepare for high-stress situations and build resilience after the incident is over.

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MENTAL STRENGTH

MindShield

Develop the mindset of readiness and resilience. Learn how to detect early warning signs, manage fear, make confident decisions under stress, and recover fully to limit burnout.

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DE-ESCALATION

TalkSafe

Learn how to defuse tension and prevent physical altercations through calm, assertive, and empathetic communication.

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INCIDENT MANAGEMENT

CrisisReady

Gain the tools to react effectively when danger is unavoidable — from personal attacks to workplace violence and public emergencies.

Who This Training is For

  • Frontline staff and customer service professionals

  • Teachers, healthcare workers, community leaders and those who work with the vulnerable public

  • Parents, teens, and families building everyday safety awareness

  • Individuals who want to feel confident when walking alone or travelling

  • Anyone who wants to replace fear with confidence

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Assess Your Facilities First

A TalonPoint Security Assessment identifies vulnerabilities in your environment, policies, and procedures before they turn into real-world incidents. It’s a proactive, prevention-focused approach that protects your people, strengthens your safety culture, and safeguards your organization’s most valuable assets — saving time, money, and giving you true peace of mind.

 

If you’d like a professional, holistic view of your operations, we can begin with an assessment and then recommend targeted training to address your specific risks, vulnerabilities, and workplace needs. See if your organization qualifies for a free $10,000 assessment!

Explore Assessments
  • Experience That Matters – Developed and delivered by professionals with decades in law enforcement, crisis intervention, and defensive tactics.

  • Legally Defensible – Grounded in Canadian law, OHS standards, and proven violence-prevention practices.

  • Scenario-Based Training – Builds confident decision-makers who stay calm and effective under pressure.

  • Custom-Fit Programs – Tailored to your organization’s risks, policies, and workplace realities.

  • Certified & Trusted – Led by David Suffern, CPP, who has decades of safety training experience and numerous instructor certifications.

  • Results That Last – Teams leave more aware, more resilient, and ready to prevent, de-escalate, and respond safely.

WHY TRUST US

What Sets TalonPoint Apart

LET'S GET STARTED

Create a Culture of Safety and Strength

Investing in violence prevention today protects your people, your reputation, and your peace of mind — creating a workplace where confidence replaces fear and safety comes first.

Not sure which courses are right for your team? Book a discovery call and we’ll help you identify your goals, choose the best-fit training, and tailor it to your organization — so your staff get exactly what they need to perform confidently and help your workplace thrive.

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